Q: How do you make your own brand products or private products?
A: We are an OEM/ODM factory, our goal is to make or develop your own formulation and your own product according to the line of NDA and non competence rules. Also, we are happy to make customized packaging.
Q: Does your product have any certificate authorized by authorities?
A: GMPC,ISO22716,CPNP Cosmetic Good Manufacturing Practice, SA:8000 certification, Sedex, SGS, TUV,ITS, B.V.social responsibility audits, CPSR, TRA, and Dermatological tests. Ausmetics can provide QA documents such as MSDS, COA, and testing reports for clients.
Q: How can I know the production process of my order? A: We will have a professional department and a special person to follow up on your order, and give you feedback on the production process, delivery time, and other order details at any time.
Q: What is the lead time?
A: For our sample products, the lead time is 5-7 business days.For all Customization packaging products, the lead time varies from 45-60 days.
Q: How about your payment?
A: T/T, PayPal, and Alibaba Trade Assurance.
Q: What other valued services do you provide?
A: We are offering service to brand owners to assist them to create high-quality brand building and quality products, from concept to final selling. Flexible communications with team efforts, assist your strategy consultant, product research development,and marketing, from packaging to design outsourcing service.
Q: How can I get the sample?
A: A sample fee will be charged in some cases.Sample charges, if happened due to the customization, will be returned for mass production.
Q: How can you guarantee that all material you used is environmental-friendly?
A: We exercise strict control over the purchase of raw materials, experimental detection, production process, and the inspection of the finished product.We cooperate with SOE Enterprise and passed COA&MSDS Quality assurance.
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